Services offered by AR Solutions:

• Specializes in Healthcare Collections HIPAA compliant
  • All Asset Recovery Specialists are trained on medical billing, medical terminology, and insurance processes which accelerates recovery of receivables due clients.
• No fees if we do not collect
• If client elects electronic listing of account
  • Expedites the collection process and eliminates potential human errors
  • All letters are ran through the NCOA database and address updated if necessary to save valuable time
  • Updated addresses are electronically loaded into our collection software 
• Direct Collection
• Pre-collection
  • Intended for early listings (aged 30-60 days or less) no commission charged if paid in 1st 30 days
    • Address must be correct and not listed prior to qualify
• Early out
  • If clients elect (we would weigh pros and cons to see if good fit)
• Client Education Services
  • No cost evaluation of current processes
    • Collecting co pays
    • What information to gather from patients, and how frequently
    • Review of intake forms for inclusive language the patient needs to sign
    • What to say to the patient when attempting to collect prior to placing with an agency
    • Suggestions on how to improve in-house collections
  • Updates on industry changes and how it affects clients
• Patient Education
  • With our agency specializing in medical collections we understand the medical billing process with third party payers and self pay
    • Explaining deductibles, co-pays, co-insurance
    • Explaining ancillary services to patients and how they bill separately from the referring physician
    • Explaining the benefits of paying the debt to maintain the relationship with their provider
    • Explaining the importance of their credit report
• Consulting on current AR processes from patient intake to discharge
  • How many contacts to patient, what type of contacts, and what times to contact the patient
  • When to turn to collections
• Skip tracing
  • We have access to several subscription based services to locate new information on patients
  • With many other clients in the state of Nebraska we have information that may not be available to others
• Legal consulting*
  • Our in house counsel is available to answer collection litigation questions/scenarios
• Bankruptcy claim filing
  • When an account is placed with AR Solutions for collections we file all claims necessary for any bankruptcy filings
• Probate claim filing
  • We investigate and file all claims necessary for all probate filings
• Credit Bureau Reporting
  • All accounts are reported to Experian at the closing of the month when they are aged 30 days at AR Solutions
  • We attempt to contact the patient to let them know if they do pay prior that date nothing will be reported
• Background checks for all AR Solution employees
  • All employees have a pre-employment criminal background check, credit check, and drug screen
  • All employees sign confidentiality agreements
• Drug Free workplace
• All Asset Recovery Specialists are certified through the American Collectors Association
• In-house Attorney and legal team which accelerates the legal collection process
  • All court costs are advanced by AR Solutions
  • All accounts are sued under assignment meaning all clients have to give authorization for us to initiate legal action
  • All legal filings are under AR Solutions name
• Locally owned and operated
  • I founded AR Solutions in 2005 and have worked in the medial collection field since 1996
• Secure website (HIPAA compliant)
  • 24/7 access to accounts
  • Report payments, update demographic information, send correspondence, verify balances due, check the status of your accounts, run detailed reports, etc…
  • Patients can pay online and negotiate payment plans
  • Email reminders of payments to patients for online payment plans
• Patients are handled professionally; with dignity and respect which reflects directly back to the client on how their patients are treated.
• Competitive Pricing
  • Pricing is determined on age of accounts, average size of accounts, annual volume, type of listing (electronic or manual input) and the demographic information that accompanies the account when placed for collection

*Legal consulting in regard to collections and collection procedures by AR Solutions in house attorney.